jimmy jane Options

By no means again. What a disappointment. I purchased the shape 1 as a shock for my boyfriend for his birthday. I eventually acquired the charger hooked up correct after like ten minutes and Permit it sit for 3 several hours wondering this should be prolonged adequate to just see how it feels. The distant worked but the shape 1 alone won't do a issue. Nothing at all. Tried contacting nearby store I bought I from yesterday they usually explained it isn't their trouble speak with jimmyjane.

Defective things and nonexistent customer support. Been given a faulty item and have not been capable of get any kind of reaction within the customer care team right after emailing, calling many situations (they never pick up) and leaving messages. Their goods Never operate and neither does their customer support crew. Valuable

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For a corporation to market something that is around one hundred$ I anticipate a degree of customer care a lot better than Nothing at all...

Up-to-date Thursday, November 30, 2017 Stay away from JimmyJane! Faulty Merchandise and Inadequate Customer care I bought the ascend I series for my sizeable other and it stopped Performing in 1 thirty day period, I then tried to Call customerservice@jimmyjane plus they took about a 7 days to lastly reply to me. I have sent in the RMA form and also my receipt to them and haven’t gotten a reply back for 4 times after which all he questioned was my name, which buy with paypal was obviously in my e-mail and my RMA variety when they bothered to take their time and energy to look, then the reply took 2 days as well as response was how they've no paper get the job done in any respect on my title even though I had sent it to the ideal location.

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I still have not gained my bundle and … I nevertheless haven't been given my deal and it seems just as if I used to be scammed outside of my dollars. Valuable

UPDATE: Immediately after publishing a detrimental evaluate on bbb, anyone from jimmyjane contacted me and apologized for my experience. They overnighted me a replacement for my original faulty invest in.

Since I'd posted the Original review, Yessica in the Customer Service Department has contacted me straight and worked with me to take care of The difficulty. They have got even available to ship a completely new device to me overnight which I did not expect.

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